Question 1

What materials are your faucets made from?

Accepted Answer

Our faucets are primarily manufactured from high-quality brass and stainless steel. Brass offers excellent durability and corrosion resistance, while stainless steel provides a modern, sleek finish. All materials meet international quality standards.

Question 2

What is the minimum order quantity (MOQ)?

Accepted Answer

Our standard MOQ varies by product type. For most kitchen and bathroom faucets, the MOQ is typically 20-50 pieces. Custom OEM/ODM orders may have different MOQ requirements. Contact us for specific product MOQ details.

Question 3

Do you offer OEM and ODM services?

Accepted Answer

Yes, we provide both OEM and ODM services. We can manufacture products with your brand logo, custom packaging, and specific design modifications. Our experienced R&D team can also develop new products based on your specifications.

Question 4

What certifications do your products have?

Accepted Answer

Our products are CE certified and comply with international standards. We can also obtain additional certifications such as cUPC, WaterMark, and other regional certifications upon request for bulk orders.

Question 5

What is the lead time for orders?

Accepted Answer

Standard orders typically have a lead time of 25-35 days after order confirmation and deposit payment. Custom OEM orders may require 35-45 days depending on the complexity of customization. We always strive to deliver on time.

Question 6

What payment methods do you accept?

Accepted Answer

We accept T/T (bank transfer), PayPal, and Western Union. For regular customers, we also offer flexible payment terms. Typically, we require 30% deposit with the balance paid before shipment.

Question 7

Do you provide product samples?

Accepted Answer

Yes, we provide samples for quality evaluation. Sample costs are refundable upon placing a bulk order. Contact us to discuss sample availability and shipping arrangements for your specific product interest.

Frequently Asked Questions